Posts Tagged ‘Professional Photo Lab’

Premiumization Helps Professional Photographers

Monday, June 7th, 2010

Premiumization (market- driven- value- added) is a sales booster. By redesigning your most profitable photographic products you can increase long term profits. Madison Ave. marketers firmly believe there is no product that cannot benefit from bold, brilliant redesign efforts. For most studios digital technology has only created efficiencies (chip vs. negative), but a ‘portrait’ has remained for the majority of photographers the same traditional ‘portrait.’ Very little premiumization has occurred so far. Redesign is not the photographer doing his or her own retouching or corrective art work. This is only a redistribution of labor from the professional photo lab back to the portrait studio. The end result is that the professional photographer has even less time to innovate and create. The fact is, portrait photography is in a rut. Take this test — When was the last time a bride or high school senior said WOW when viewing their photo proof books at your studio?

The question now becomes, what to do about it. First, we all must recognize that the 20-something Gen-Y adult will set new standards for product definition as both consumer and professional photographer. That is a given. Madison Ave. also believes that product premiumization is not going away any time soon. For retailers it is a fact of life. The question is how will Gen-Y photographers redesign existing portrait products using software? As more of the Gen-X baby boomers become ‘portrait inactive’ because of age, the portrait industry as a whole must closely monitor and solicit new product ideas from the Gen-Y photographer just to maintain market share. Right now most portrait consumers are Gen-Y brides and high school seniors. Photographers over the age of 30 should take heed because software will lead the way to new Gen-Y photographic products. Think of ‘realism’ as a starting point when designing Gen-Y products that accentuates personal experiences.

The use of Painter software is not a fad, but a growing trend. As software continues to evolve requiring skill and knowledge, professional photographers and photo labs will be able to create exciting new products to excite consumers. Art is always in demand. Studios must begin now to transform their images into works of art for those more discerning upper middle class customers. Your customers must say, “Wow, I must have this!” And they can only get such portrait products from you. In the days of film photographers searched for the Holy Grail called the ‘million dollar pose’, soon photographers will be searching for the ‘million dollar art form.’ Best to get started now!

We would love to see and show some of your new art and premiumization ideas, send us a link or post a comment.

Professional Photographers – Serve Your Customers Better

Friday, May 14th, 2010

A huge influx of “new talent” has recently deluged the professional photography market. While some photographers have taken a different marketing path using new ideas and strategies, others have opted to follow in the footsteps of their traditional competitors. Significant is that digital software is paving the way to seriously modify established and sacred, traditional photographic philosophies for both the portrait studio and professional photo lab.

In the past, photographers had only to ‘repackage’ the wants, needs and desires of consumers from one generation to the next. Until recently, one had to only look back in time over the past 40 years to observe that very little has changed in regards to wedding photo albums, wall frames and even most poses. The new photographer, by communicating effectively with the modern consumer, has encouraged serious questioning of traditional values maintained by studios locked into the past. Most young consumers, whether high school seniors or brides, want change: they want the benefits of modern, digital technology. Success in the future will depend on how well photographers address elements of change in consumer wants, needs and desires in their market place.

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Professional Portraits – Shoot From The Heart

Friday, May 7th, 2010

Emotions first, logic second. A marketing fact: Consumers are emotional beings who make purchasing decisions based on feelings. Logic, in the end may be used only to justify what one likes. Successful photographic portrait studios over the years have recognized that they were in the “emotion business.” Portrait photographers captured emotion; and when needed, took the time to create emotion. The portrait selling process emphasized how the photographer captured emotions unique to each client and how their portraits would be enjoyed for decades to come.

A good receptionist asked the necessary fact finding questions to determine what made the subject unique. When done properly, such information was invaluable in the camera room. Simple words or phrases elicited genuine smiles and that all important sparkle in the eye. The persons’s true self (soul) was then captured. With the aide of a proof book, each client enthusiastically engaged in the “show and tell” process proudly showing their images to friends and relatives. Word of mouth combined with the visual aspect of proof books was a sure way to build business. The subject’s enthusiasm blended well with the selling process. Portrait sitting averages were commonly high because wall portraits were usually ordered. That was the way it was.

Today, digital photography has created a new culture based on “speed” which has led to far too many “turn style” studios. As a result, those photographers in many cases may have lost sight of what portrait photography with emotion is all about. Low sitting averages are not always attributed to the economy. Missing the heart in the camera room can often lead to minimal orders, plus making the selling process very difficult. Many times, relying on the “8×10 package” formula saves the day, but the profitable wall portrait and frame sale then becomes more of a rarity. In the end, each subject (senior) or family may become a clone of all other sessions: lacking in soul.

Also, when one is forced to become a technician and software specialist overnight, losing sight of the emotional aspects of good portraiture can easily happen to the best of photographers. A good professional photo lab can easily take on the “technology” burden to free up valuable time needed in the camera room where revenue is actually generated.

Ignoring the heart results in lost revenue. Losing sight of the fact that the lens must be “shooting for the heart” can be detrimental to the livelihood of any studio. Simply stated: A professional portrait photographer must connect with the subject whether an adult, senior or baby. The photographer’s persona and personality are also crucial and critical factors to a successful and profitable photo studio, but only when combined with the ability to elicit emotions from the subject. This combination will 9 out of 10 times produce more revenue. And this process can be totally natural and need not be staged. Emotions do matter when building or maintaining a successful studio. Good portraiture capturing the true essence of the human being is still in demand.

Note: Adopting the “department/box store” format for taking pictures will lead a professional studio into uncharted waters filled with potential, economical disasters. Remember, there is a significant difference between a portrait and a picture. Professionals need to sell portraits complete with passion and emotion, not “say cheese” pictures.

Professional Photography Print Displays, Finding Locations

Monday, March 1st, 2010
First make a list of places your portrait customers go during their regular travels: hardware, grocery, bank, doctor, fitness center, pet store, pet grooming salon, your styling salon or barber shop, clothing stores, etc. Keep in mind that these are ‘Family Businesses’. That is, a person who is a member of a family visits them.
Next start at the top of your list of potential display locations and make personal presentations until you get your display. Go in with a sincere, generous attitude of wanting to help this particular business solve one of their problems-mainly, getting recognition, attention and customer traffic. Remember, the people in your display have all paid for the privilege of being in this display. Your customers will come to see these prints and bring all their family and friends. Explain to the merchant the pride and pleasure these people will receive from this display. Since the print display is in their store, the people in the display will remember very favorably the store that ‘hosted’ the display. Remember, the person who has the authority to let you display your photography work is really interested in what this display will do for them and their business. Explain that everyone featured in the display receives five invitations to send to their friends. Let the merchant know that you could include something from their store in the invitation. This will get the store owner/manager to start considering the potential purchases from each family visiting the display. The stores coupon can also be used to increase traffic to the display (his store) during slower times. You could also offer to do a “Special” display of  the stores customers, maybe using a theme. This would mean doing additional sittings, making even more

s for you. Focus on helping this owner/manager, not on what you will get.

By the time you get to the end of your list someone will have said yes to a display of your portraits in their business location. Be certain this event is well attended by sending five invitations per portrait displayed. Call your customers to remind them of the display and thank them for participating. Make sure they are excited. Have them thank the hosting merchant. You want to be sure this merchant gets the idea that this is the best thing that has ever happened to him and his business. Now, go see the merchant, get him to talk about how great the print display was for him and have him mention attendance, increased sales, good will in the community, newspaper publicity, etc. Get this in his words on a video if possible. His store can be famous on YouTube, your blog and the internet.
Now go back to the first merchant on your list who did not participate in your print display program. Mention how you had been in before and how he was hesitant about a display. You understood his feelings, other merchants were  also hesitant. But, fortunately someone stuck their neck out, took a chance, had some faith in you and helped you out. Be humble. If he could give you a minute you would like him to see how this one display helped someone just like himself-play the video. You should from now on be up to your ears in display locations. Keep getting video referrals, keep going through your list and adding to the list. With several recorded interviews you will be able to choose just the right one for each presentation. Try picking an interview that is a direct, major competitor of your current merchant. This merchant will have to go for the plan because he has to keep up with the big guys.
As you go through your list of merchants, keep a call history card on each person on your list. You want to remember (write it on a card) every pertinent piece of information: complete name, nickname, address, phone, title, store hours, hours they are available, date of call, description of person, hobbies, children, marital status, and anything you can find out. If you promise to return their call, put this on the card and file in a tickler file according to the return call date. Mark this on your calendar also. You must work these cards and this list. You must keep records to be successful. It may be a pain at first but believe me, you get used to it and it will save you much embarrassment someday.
Since you now have displays all over town, people will start to ask you, “How do I get my picture in one of your displays?” You of course will talk about your display-sessions packages. Display opportunities are coming to you now! These people need this satisfaction, the ego boost of being in a display and they will pay you for the privilege. Your business could evolve into a publicity (display) picture business. Wouldn’t that be an interesting twist of events?
Don’t forget to think of media coverage of your displays, especially if they have a special theme. Send a press release, call someone, send the release under the merchants name if it carries more weight (ask first), have the merchant make a call to someone influential they might know at the tv or radio station or newspaper.

First make a list of places your portrait customers go during their regular travels: hardware, grocery, bank, doctor, fitness center, pet store, pet grooming salon, your styling salon or barber shop, clothing stores, etc. Keep in mind that these are ‘Family Businesses’. That is, a person who is a member of a family visits them.

Next start at the top of your list of potential display locations and make personal presentations until you get your display. Go in with a sincere, generous attitude of wanting to help this particular business solve one of their problems-mainly, getting recognition, attention and customer traffic. Remember, the people in your display have all paid for the privilege of being in this display. Your customers will come to see these prints and bring all their family and friends. Explain to the merchant the pride and pleasure these people will receive from this display. Since the print display is in their store, the people in the display will remember very favorably the store that ‘hosted’ the display. Remember, the person who has the authority to let you display your photography work is really interested in what this display will do for them and their business. Explain that everyone featured in the display receives five invitations to send to their friends. Let the merchant know that you could include something from their store in the invitation. This will get the store owner/manager to start considering the potential purchases from each family visiting the display. The stores coupon can also be used to increase traffic to the display (his store) during slower times. You could also offer to do a “Special” display of  the stores customers, maybe using a theme. This would mean doing additional sittings, making even more $’s for you. Focus on helping this owner/manager, not on what you will get.

By the time you get to the end of your list someone will have said yes to a display of your portraits in their business location. Be certain this event is well attended by sending five invitations per portrait displayed. Call your customers to remind them of the display and thank them for participating. Make sure they are excited. Have them thank the hosting merchant. You want to be sure this merchant gets the idea that this is the best thing that has ever happened to him and his business. Now, go see the merchant, get him to talk about how great the print display was for him and have him mention attendance, increased sales, good will in the community, newspaper publicity, etc. Get this in his words on a video if possible. His store can be famous on YouTube, your blog and the internet.

Now go back to the first merchant on your list who did not participate in your print display program. Mention how you had been in before and how he was hesitant about a display. You understood his feelings, other merchants were  also hesitant. But, fortunately someone stuck their neck out, took a chance, had some faith in you and helped you out. Be humble. If he could give you a minute you would like him to see how this one display helped someone just like himself-play the video. You should from now on be up to your ears in display locations. Keep getting video referrals, keep going through your list and adding to the list. With several recorded interviews you will be able to choose just the right one for each presentation. Try picking an interview that is a direct, major competitor of your current merchant. This merchant will have to go for the plan because he has to keep up with the big guys.

As you go through your list of merchants, keep a call history card on each person on your list. You want to remember (write it on a card) every pertinent piece of information: complete name, nickname, address, phone, title, store hours, hours they are available, date of call, description of person, hobbies, children, marital status, and anything you can find out. If you promise to return their call, put this on the card and file in a tickler file according to the return call date. Mark this on your calendar also. You must work these cards and this list. You must keep records to be successful. It may be a pain at first but believe me, you get used to it and it will save you much embarrassment someday.

Since you now have displays all over town, people will start to ask you, “How do I get my picture in one of your displays?” You of course will talk about your display-sessions packages. Display opportunities are coming to you now! These people need this satisfaction, the ego boost of being in a display and they will pay you for the privilege. Your business could evolve into a publicity (display) picture business. Wouldn’t that be an interesting twist of events?

Don’t forget to think of media coverage of your displays, especially if they have a special theme. Send a press release, call someone, send the release under the merchants name if it carries more weight (ask first), have the merchant make a call to someone influential they might know at the tv or radio station or newspaper.

Professional Photo Prints Displayed For A Profit Part 6

Friday, February 19th, 2010

Method 6 Has anyone ever been in your reception/gallery area and asked you, “how do you pick the people for your print display samples?” If you’re like most professional photographers, this is a yes and if you’re also like most, this is where you do a lot of stumbling about how you pick people for these prints. Since you have always had to pay for this professional photo printing out of your pocket, you have only picked the very best looking people. If a semi-attractive person wanted to pay you for a sample, would you use it? The response I would suggest you use the next time this situation presents itself would be, “everyone who purchases our display-session package combination or one of our display packages are automatically included in the next display.” Get this on your next price list or print the offer as a supplement to your current list. Your “display-session package” is a package of prints with a larger wall display print. If you get to use the wall print in one of your  print displays the package has a bonus discount applied. Your ideas and comments are always welcome. -Bryan

PS. Pixs4Pros.com professional photo lab is currently having a display sample print sale.

Professional Photo Prints on Display, the Perfect Money Maker, Part 4

Tuesday, February 2nd, 2010

Method 4.  A letter could be sent to many of your past customers who did not purchase a wall print stating that they have been selected for (name a specific display) and that their images were so photogenic it will just ‘make’ the display perfect . Remember, all of these display ideas only work because the customer is made to feel good, special, important and needed. The print display appeals to their ego. The price of the print (assuming you are offering these at a discount) only helps keep the idea sold. You get them to go for the idea emotionally. They use the logic of this being a good value, a savings, to remain committed to the plan. This promotion works best when you only send it to some of your customers. When they start to check with their friends (this really works great with high school seniors) and find out they were ‘one of only a few selected,’ it makes them feel very special. Include a mail order form listing three display * sizes and their prices. Let them sign a model release and include their check or have a place for them to indicate their charge card information if you accept this type of payment. You should also include an addressed return envelope. Digital photo prints display sizes can be small, medium, large or Coronet, Heritage, Regency (11×14, 16×20, 20×24). You comments and ideas are welcome. Hope this helps. PS. Pics4Pros professional photo lab is currently having a half price sample sale on their professional photo prints. – Bryan

Free Digital Photo Prints for Display

Tuesday, January 5th, 2010

Many professional photographers feel displays of their digital photo prints are a “have to” job, a pain, a big cost, a loss. Instead, how about refocusing your thoughts and make this an exciting part of your professional portrait photography business to enhance cash flow and profits. How? Read on! We will discuss several methods to get sample display prints at a profit plus how to find and get display locations.

Method 1. Sell the idea during your initial customer phone contact. Someone calls you about a professional portrait opportunity and inquires about how much a 16×20 portrait costs. Say “It’s great you called today!”, we’re right in the middle of; just starting our; in the final two weeks of our preparations for our nifty next display.” Talk a little about the fun, excitement and prestige of portrait displays. Mention that you could include them in your next display and they could get a regular display size* for only a little more than the cost of the 16×20. This display size is actually a 20×30 print, the little more could be the cost of a 20×24. You will GET the session, 1st priority, plus you will get a display sample and make more money than you would have from just the 16×20 portraits.

Also remember to check with your Professional Photo Lab to see if they have any special sales on display prints. At P4P our 16×20 digital photo prints are everyday priced at $9.98 each.

Our next post will have more sample display print ideas, as always, your ideas and comments are welcome. -Bryan

Professional Photographers | How to Save Time and Money.

Monday, December 7th, 2009

Professional Photographers need to find ways to save time and money. Many photographers are realizing they are spending way to much time in front of their photoshop computers fixing the color and brightness of their digital photos. If you are in this same boat you might want to give a professional photo lab a try for this service. Some professional photo printing labs offer a very good and very affordable color managed digital photo printing service that will check and adjust the color, contrast and brightness of your digital photo prints. This saves you a bunch of time and at some labs doesn’t cost any more. Another big time saver, many  pro labs also offer great photo retouching services that can smooth faces, fix glass glare, swap heads in group photos and many other art services. More time saved and a lot more profit for you. Time to make a few more sales calls, go fishing or play with the kids.

Some digital photo printing labs offer a very good and very affordable color managed digital printing service that will check and adjust the color, contrast and brightness of your digital photos.